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Frequently Asked Questions

 

What is your shipping policy?

Prints: worldwide shipping! 

Originals: shipped to anywhere in the USA or Canada from California, USA. Foreign customers will be responsible for paying all applicable taxes and duties. 

All original artworks are shipped with insurance for the value of the sale, which is included in the price. 

 

What is your return policy? 

Prints:: Sorry, no refunds for any printed product. This includes all giclee prints.

Originals: If your original piece of art does not satisfy you, it may be returned within 30 days in its original packaging for a refund. Buyer pays for return shipping. Please contact me. This includes all monoprints and sticker sheets. 

 

Prints!? What are these prints like?

Yes PRINTS! You must know by now that I heartily approve of multiples and copies. And these are gorgeous! I've proofed every image and there are some very interesting papers and materials available for my archival prints. 

 

Is the work signed?

All original paintings are signed and dated on the back. The drawings are usually signed on the front. Limited edition prints and sticker sheets are signed on the front. Open edition prints are not signed. 

 

Do you sell your large paintings?

Yes, they can be purchased but the collector must pay to build a wooden crate and choose an art shipper. This is for original paintings that are about 5 feet tall, etc. Please contact me or my gallery to inquire about large pieces.

 

What if I'm interested in a piece not shown on this website? 

Email me! Or dm me on instagram - @anneliemckenzie

 

How can I keep up with your new work?

☆ Please sign up to be on my email list! 

 

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